Address: 1221 Brickell Avenue. Miami FL
Phone: + 1 (650) 2784408

Privacy Policy

Alanson, will use your personal data collected here to directly contact you or assign you to a responsible company in your region to attend your technical, commercial or any other information that is requested; For more information about treatment:

Privacy Policy
The personal data collected here will be dealt with lawfully in accordance with the provisions established by law and other applicable regulations; In addition, they will be subject to the consent of its owner, except for the exceptions provided by the Law.
It will be understood that the owner tacitly consents to the processing of his or her data, when the privacy notice has been made available, does not express his opposition.

Consent for the processing of personal data will not be required when:

• Has the purpose of complying with obligations arising from a legal relationship between the holder and the responsible party, in this case Alanson.

Alanson will ensure that the personal data contained in the databases are relevant, correct and up-to-date for the purposes for which they were collected. When the personal data are no longer necessary for the fulfillment of the intended purposes and the applicable legal provisions, will be canceled.

Alanson will take the necessary measures to ensure that the privacy notice given to the owner is respected at all times by him or by third parties with whom he has a legal relationship.

Security breaches occurring at any stage of treatment that significantly affect the economic or moral rights of the owners will be immediately informed by the responsible to the owner, so that the latter can take the appropriate measures to defend their rights.

The responsible party or third parties that intervene in any phase of the use of personal data must maintain confidentiality with respect with them , an obligation that will subsist even after terminating their relationship with the owner or, if appropriate, Alanson .

Your personal data will be used for the following purposes:

•    Provide the services and products required by you in any of our product portfolio.
•   Report changes or new products or services that are related to the contracted or acquired by the client.
•    To comply with obligations with our customers.
•    Evaluate the quality of the service, and carry out internal studies on consumption habits.
•    Inform of new promotions of our products and / or services.
•    Refer you to one of our business partners closest to your location.

For the purposes outlined in this privacy notice, we may collect your personal data in different ways: when you provide it directly; when you visit our website or use our services online, and when we obtain information from other sources that are permitted by law. When you participate in our promotions or give us information in order to provide a service.

The data that we obtain by these means can be, among others:

•    Full Name
•    Phones
•    E-mail
•    Facebook ID, Twitter and / or Linkedin
•    Address
•    Tax ID
•    Service ID
•    Service Passwords

Personal information we collect when you visit our website or use our services online:

Company Details:

•    Name of the company
•    Street
•    Zipcode
•    City
•    Country
•    Email
•    Phone number
•    Fax
•    Tax ID

 Contact person:

•    Name
•    Email
•    Phone number and extension
•    Fax
Personal data we collect from other sources

We may obtain information about you from other sources permitted by law, such as phone numbers or work directory. The data that we obtain by these means can be, magazines, events, publications on the internet, direct partners of the company, among others.

We inform you that in order to comply with the purposes set forth in this privacy notice, sensitive personal data, such as those referring to anyone indicated in the previous items, will be collected and processed. We promise that they will be treated under the strictest security measures to guarantee their confidentiality.

Any holder, or his legal representative, may exercise the rights of access, rectification, cancellation and opposition foreseen and may do so when they are inaccurate or incomplete.

The cancellation of personal data will result in a blocking period after which the data will be deleted. Alanson may retain them exclusively for the purposes of liability arising from the treatment. The blocking period will be equivalent to the limitation period of the actions derived from the legal relationship that bases the treatment in the terms of the applicable by law in the matter; Once the information has been canceled a notice will be given to its owner.
When personal data have been transmitted prior to the date of rectification or cancellation and continue to be processed by third parties, Alanson will inform you of such rectification or cancellation request, so that it may also be processed.

You can stop receiving promotional messages by landline or cell phone by following the steps below:

You may also stop receiving advertising mail. The advertising mail can contain instructions to opt out or you can stop receiving postal mail by following the instructions, tell us by phone and indicate your name and contact phone number. You can also stop receiving promotional emails through the following request: sending an email to

At any time, you may revoke the consent you have given us for the processing of your personal information, so that we stop using it. To do this, you need to submit your request at

The mechanisms that have been implemented for the exercise of these rights are through the presentation of the respective application in:

Through E-mail, phone call.

•    Your request must be accompanied by the following information: Name, Last name and email, indicate, the modifications to be made and provide the documentation that supports your request.
•    Within a maximum period of 5 business days from the date on which the request for access, rectification, cancellation or opposition was received, the determination adopted, so that, if it is appropriate, it becomes effective within fifteen days following the date on which the reply is communicated. 
•   In the case of requests for access to personal data, the identity of the applicant or legal representative, if the case may be, must be provided.

Alanson may deny access to personal data, or make rectification or cancellation or grant opposition to the treatment thereof, in the following cases:

•    When the applicant is not the holder of the personal data, or the legal representative is not duly accredited for it.
•     When the rights of a third party are violated. 
•     When there is a legal impediment, or the resolution of a competent authority, that restricts access to personal data, or does not allow the rectification, cancellation or opposition of the same.  
•   Refer to the parties to a private, social or administrative contract and are necessary for its development and compliance.
•    Should be treated by law.
•    Obstructs judicial or administrative actions related to fiscal obligations, investigation and prosecution of crimes or the updating of administrative sanctions.
•    Are necessary to protect the holder's legally protected interests.
•    Are necessary to carry out an action in the public interest.
•    They are necessary to fulfill an obligation legally acquired by the holder.

Your personal data can be transferred and processed inside and outside the country by people other than this company. In that sense, your information may be shared with commercial allies registered in our company and that they are available to attend to you and provide you with commercial or technical information of our product line or services.

We undertake not to transfer your personal information to third parties without your consent, except for the exceptions:

•    When the transfer is made to parent companies, subsidiaries or affiliates under the common control of the controller, or to a parent company or to any company of the same group as the controller that operates under the same internal processes and policies.
•    When the transfer is necessary by virtue of a contract concluded or to be celebrated in the interests of the holder, the responsible party and a third party.
•    When the transfer is necessary or legally required for the safeguarding of a public interest, or for the procurement or administration of justice.
•    When the transfer is accurate for the recognition, exercise or defense of a right in a judicial process.
•    When the transfer is accurate for the maintenance or fulfillment of a legal relationship between the responsible and the holder.

If you do not state your opposition to your personal data being transferred, it will be understood that you have given your consent to do so..

We reserve the right to make modifications or updates at any time and / or alter this privacy notice at any time, for the attention of new legislation, internal policies or new requirements for the provision or offering of our services or products. These modifications will be available to the public through the following means: (i) visible advertisements in our establishments or customer service centers; (ii) leaflets or brochures available at our establishments or customer service centers; (iii) on our (iv) or we will send them to the last email you have provided.

The user who registers his data in a form property of Alanson expressly consents that:

  • You may access, at any time, all the information contained in your Personal Account, including but not limited to your Personal Information, information about your interests, likes, contacts and any other content hosted in your Personal Account;
  • Automatically collect and store certain information about the activity of users and visitors within your website. Such information may include the URL from which they come (whether or not on our website), which URL they access next (whether or not on our website), which browser they are using, and their IP addresses. Also, the pages visited, searches made, queries, questions and comments, purchases, messages in forums, among other information can be stored and retained.
  • Send information or e-mail messages about new services, show advertising or promotions, banners, promotional or advertising information.

Contact Us:

International Phones

United States:   + 1 (650) 2784408
Mexico:   + 52 (55) 85261945
Germany:   + 49 (911) 74200000
Spain:   + 34 (91) 0603348
UK:   + 44 (20) 38070474


Social Networks